PRIVACY POLICY

Bridge Capital LLC — Effective Date: October 6, 2026

This Privacy Policy explains how Bridge Capital LLC, a California limited liability company located at 1401 21st Street, Suite R, Sacramento, CA 95811 ("Company," "we," "us"), collects, uses, shares, and protects information when you use the Bridge Capital website, dashboard, and related services (the "Service"). This Privacy Policy is part of our Terms of Service. Capitalized terms not defined here have the meanings given in the Terms of Service.

1. Information We Collect

We collect the following categories of information:

Account Information: your name, email address, and login details needed to create and secure your account.

Profile Information: information you enter about yourself or your organization, such as legal name, entity type, address, mission, programs, focus areas, financial information, and other details used to match you with grants and loans.

Documents and Client Content: files, drafts, applications, reports, outcomes data, and other materials you upload or create in the Service.

Billing Information: payments are processed by Stripe. We receive limited billing details from Stripe, such as your billing name, billing address, and the last four digits of your card. We do not receive or store your full card number.

Usage Information: information about how you use the Service, such as pages visited, features used, dates and times of access, browser type, device type, and IP address.

Communications: messages you send us, such as support requests and emails.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain the Service, including matching you with grants and loans and helping draft applications and reports;

Process payments, subscriptions, refunds, and billing;

Communicate with you about your account, your subscription, security issues, and changes to the Service or our policies;

Respond to your questions and support requests;

Protect the security and integrity of the Service and prevent fraud or misuse;

Improve the Service and develop new features, including through aggregated or de-identified data that does not identify you or any individual;

Comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information, and we do not share your personal information for cross-context behavioral advertising.

We share information only as follows:

Service Providers: with companies that help us run the Service, under contracts that limit their use of your information to providing services to us. These include Stripe (payment processing), Supabase (data storage and infrastructure), Vercel (website hosting), Resend (email delivery), and artificial intelligence service providers that help generate drafts and matches.

At Your Direction: when you choose to send materials we helped prepare to a funder, lender, government agency, auditor, or other third party. You submit those materials yourself.

Legal Reasons: when we believe in good faith that disclosure is required by law, subpoena, or court order, or is necessary to protect the rights, property, or safety of Company, our users, or others.

Business Transfers: in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, in which case your information may be transferred to the new owner subject to this Privacy Policy.

4. Information About Other People

Your Client Content may include information about other people, such as board members, staff, program participants, or business owners. You are responsible for having the right to share that information with us and for any notices or consents required by law.

5. Cookies and Similar Technologies

We use cookies that are necessary to keep you signed in, keep your account secure, and make the Service work. We remove these cookies when you sign out, when your session ends after a period of inactivity, or when access is not permitted. We do not use advertising or tracking cookies. When you make a payment, you are taken to Stripe's checkout page, and any cookies Stripe sets there are governed by Stripe's own privacy policy. Our Service does not currently respond to browser "Do Not Track" signals, because no common industry standard for those signals exists.

6. Data Retention

We keep your information for as long as your account is active and as needed to provide the Service. After your account ends, we may keep information for as long as reasonably necessary to comply with legal, tax, accounting, and audit obligations, resolve disputes, and enforce our agreements. Billing records may be kept for the period required by law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your login credentials confidential.

8. Your Choices and Rights

You may review and update most of your account and profile information at any time through your account dashboard. You may also contact us at admin@bridgecapital.llc to:

Request access to the personal information we hold about you;

Request that we correct inaccurate information;

Request that we delete your personal information, subject to legal exceptions;

Request a copy of your Client Content where technically feasible.

We will respond within the time required by applicable law. We may need to verify your identity before acting on a request. We will not discriminate against you for exercising any of these rights.

9. California Residents

If you are a California resident, you may have additional rights under California law, including the right to know what personal information we collect, use, and disclose; the right to request deletion; the right to request correction; and the right not to be discriminated against for exercising these rights. As stated above, we do not sell or share personal information as those terms are defined under California law. To make a request, email admin@bridgecapital.llc.

10. Children's Privacy

The Service is not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by email to your account address or by a notice within the dashboard before the changes take effect. The Effective Date at the top shows when this Privacy Policy was last updated.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Bridge Capital LLC

Address: 1401 21st Street, Suite R, Sacramento, CA 95811

Email: admin@bridgecapital.llc